Sophia Technologies Blog

November 21, 2008

What is the ‘real’ meaning of email archiving?

Email archiving is a repository mostly kept in a non-productive environment to supply secure preservation of email for compliance and functional aims. Hence, a ‘true’ email archiving system automatically pulls out message contents and attachments from incoming/outgoing emails and it stores them in read-only format after indexing. The purpose of this is to make sure that archived records preserve their original aspect.

Moreover, an email archiving solution will slow down the demand for storage space by decreasing the amount of online emails on the server. Less physical storage space is consumed by email archives rather than other email storage methods.

To ensure that a company has centralized and available copy of all its email, the email archiving solutions adopted an active approach which means providing an xtra protection against accidental or intentional deletion of emails by end users. Whenever litigation support is requested, email archiving gets rid of the need to search for personal archives on each and every local machine likewise.

According to a study conducted by Osterman research, 46%of the companies make use of tape backups to ‘archive’ their emails. It should be noted that performing ‘backup’ and ‘archiving’ serve two distinguished purposes. The difference between backups and archives are as follows : backups are meant to save actual data against the event of failure or disaster whilst archives protect data so that it can be retrieved when required. The cost of looking for the electronic records when doing ‘backups’ for a discovery process can be very expensive since it requires months of IT manpower to wade through backup tapes. On the other hand, email archiving systems provides advanced search and retrieval functions, thus allowing end users track down email messages in a timely and cost effective manner. Therefore, finding an email record without having an effective email archiving solution is worse than trying to find a needle in a haystack. In the case of Murphy Oil USA vs Flour daniel, the defendant was ordered to restore and print the emails contained in 93 tape backups and to absorb the total costs involved to perform this operation amounting to $6.2 million.

Administrators are allowed to set up access restrictions by email archiving systems. As a result, these restrictions guarantees data integrity and privacy in compliance to the statutes as well as security and protection of intellectual property rights.

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October 18, 2008

Think E-Mail Archiving

Filed under: Uncategorized — Tags: , , , — rajeevkistoo @ 11:48 pm

Legally speaking, laws governing records keeping and management have been around for years, with specific industries (e.g., lawyers, financial and credit institutions, medical facilities, etc.) being required to keep records for periods lasting from three to five years or more. The introduction and subsequent growth of internet-based communications has not changed the legal framework and requirements for these, but has irreversibly increased the need of email archiving systems.

At the same time, US courts have issued guidelines on what is called ‘e-discovery’ or exchanging information using electronic means in legal proceedings. The American Bar Association has, in turn, warned lawyers that e-discovery apparently covers all means of electronic communications – including storage media, personal computers, laptops, PDAs, mobile phones, and so on.

Aside from these sources of information, companies must be prepared to show that their records have not been tampered with. In the same way, they should be able to prove – if needed – that their opponent’s records have been tampered with.

The sheer volume of data that email systems generate compounds the problem. Even removal of spam leaves a significant volume of data left over – which have to be filed, stored and maintained in a form and manner that is easy to retrieve and track.

The legal requirements straddle into practical issues. Tracing an email trail (for litigation purposes, for example) often results in time spent and people ‘dedicated’ to a single task – searching through storage media, checking and counter-checking veracity and accuracy of data, and in some cases attempting recovery of information that has been deleted – all under the pressure of heavy penalties in the event of failure. Sophia Email Archiver has been designed to meet above requirements, download your trial today by clicking Here.

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