We provide a very comprehensive support service to all our customers. Currently 95% of our support cases are resolved within 24 hours and we go up to third level in very rare cases.

If you are an end user, please send your support queries to support@sophiatechnologies.com.

If you are one of our resellers, please send your support request to
resellers@sophiatechnologies.com.


We do our best to reply to support emails within 3 hours during office hours, however if you have any urgent queries then please give us a call on +44 (0) 208 144 3142. You can also find some answers to your questions @ FAQ or Forums.